Great group of sales guys!! Really took care of all my issues.
Gordon was very pleasant and helpful and made our car selection and buying experience stress free. We hope that VW stands behind all they offer in the way of servicing.
What more could you ask for? They drove all the way out to Burnaby to pick us up Sent pleasant and informative emails about the car we were interested in so we arrived for our test drive informed Amazing demonstration of the features and options, super fun test drive on windy country roads, our conversations and banter with Gordon felt natural and authentic, like chatting with an old friend who knows about cars versus being told what’s up by a salesperson, everyone gave plenty of time and space for us to come to the decision to buy the used car (versus a new one), and then came through with an amazing financial payment plan so we could take the car home! (Freshly washed and vacuumed with a full tank of fuel, of course!) We were there for hours, but never felt uncomfortable, hurried, worried or like we were under foot. All staff members were positive and clearly enjoying their workdays. The dealership has great energy and we were happy to support it.
I just bought 2 vw's from Chilliwack VW and my experience was very positive. Knowledgable sales person (Gord Russell) and sincere sales manager (Bill Kidd). These are my 6th purchases from this dealership and I am more than happy to continue business with it. Good job guy's.
Great service, great people. Love it !
My wife and I went to the dealership looking to purchase a Tiguan. We were helped by Ryan and had an amazing experience. From the start everyone was extremely friendly and that never stopped. Ryan helped us out with our vehicle choice making sure we were getting the right vehicle for what we wanted. Before the test drive Ryan went over the vehicles many quality of life improvements, designs, and safety features. He definitely knows his stuff. We went for a test drive on a route that would show us the road features that the Tiguan has. Ryan went through the different driving settings and how they would change the feel and steering of the vehicle. At no point was Ryan pushy, he did the odd pitch but we never felt pressured which made the overall experience even better. After negotiating and taking a few days to think about it, we are extremely happy that we dealt with Ryan. We would definitely recommend going to him for your next vehicle.
I've had nothing but great experiences with Chilliwack VW. Downsized my truck to a Tiguan with no hassle. Put on a roof rack and rack box for a lower price than competitors and free install. Winter tires and rims were perfect and their storage is the best price in the valley. I will keep doing business with them as they don't sugar coat things, they work for the best prices and all employees seem to actually listen and are genuinely interested in what I have to say. The sales team, maintenance team and manager are all super easy to work with, just like anything in life, "know what you want and speak your mind".
Had a ln excellent time dealing with this dealership. People where friendly and negotiated hard to get me the best deal for my purchase. Knowlagble of there product and very helpful.
Came in looking for a lightly used car and Ryan was great as he walked us through the options. He immediately respected our budget and we left with the right car for us.
Working with this young man maybe the best anyone could ask for. He is smart witty know what he is talking about and isn't afraid to ask a question if he is unsure about the answer. Very polite and respectful to everyone around him it was a truly amazing and exciting experience to work with this sales man and I got a amazing deal on a wonderful car. I would recommend this gentleman to anyone who is interested in getting a car or truck thank you very much Aaron Mark T
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