They worked really hard to get me the best fitting car for my budget . They went the extra mile to make sure I was well taken care of . Thank you !
They helped me get financing when no one else would and they were very helpful I enjoyed my experience with all the staff there thank you
They answered all my questions, informed me of all my choices with vehicles and packages that can be added on, and they were fast!! Didn’t have to wait around.
Being new to the country meant I couldn’t rely on a long term hire car so had to buy! I’d been looking at a VW Golf for many months in the UK but never found the right deal. Spotted a few on the VW Chilliwack website so popped in. Ryan immediately met me in the car park and offered to help, although quickly show to his desk I felt under no obligation to proceed if I didn’t want to. Fully explained all the options and he had an instant understanding of our needs. After test driving a car I decided to purchase. Ryan, Bill and August worked hard through the next few days to secure my a great deal. Beautiful car, and great aftersale service from every at VW.
Ryan was extremely helpful with helping me buy my first car. I had lots of questions which he answered all, and helped me understand the whole process. He definitely knew all the answers and knows his products. I am very happy with my experience and the car I got. Also, they have the BEST sales dog Roxy.. Sales skills 10/10...
Fantastic buying experience. After visiting so many dealerships, the experience at Chilliwack Volkswagen was simple and relaxing. Ryan McClary, the salesperson was friendly and great to work with. Very happy with my 2018 Tiguan R Line purchase. Definitely bringing the car back here for servicing in the future. Management (Chris Preston) was top notch and extremely fair throughout the entire process. Stefani Baron in Finance was a pleasure to work with and extremely knowledgeable regarding VW warranty coverage and options. Can’t say enough good things about this dealership - Highly recommended!!!
Overall experience was good. They sales team was fairly easy to deal with and they definitely worked hard to get the price to where I wanted it.
Ryan knows his product. He was able to answer all our questions and get us the car we wanted at a fair price. Chris made sure we were treated right as he valued us as return customers. Our past experience with Chilliwack Volkswagen is what brought us back again.
If you hope for good customer exsperince do not go here go to Abbotsford!!! Terrible experience, very poor customer service my wife and I will no longer be doing business here! I do however love my Jetta and will be staying with Volkswagen but I’ll be doing business with the Abbotsford location, not only do they call you back right away they were polite and actually gave real customer service exsperince that will have my business for future needs. I hope to have my Jetta seats upgraded to leather and a few other things I will only be dealing with Abbotsford from here on out. The uncalled for rude way I was treated today will not be forgotten and just a tip for you Tod from the service department a bad customer exsperince is more memorable then a good one people really need to remember that more! I’ll be sure to spread the word on how you handle customers!
Ryan was excellent in terms of finding el cheapo caro (as requested) and ensuring everything was perfect! Car runs beautifully! Excellent salesman, very helpful, and patient. Roxy is the star of this dealership, 10/10.
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